Terms of service

Welcome to Luluvelia. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms.

If you do not agree with these Terms, please discontinue use of our website.

1. Acceptance of Terms

By using this website, you confirm that:

  • You are at least 18 years old or have permission from a parent or legal guardian.
  • You agree to comply with all applicable laws and regulations.
  • You will use this website only for lawful purposes.

Luluvelia reserves the right to refuse service, terminate accounts, or cancel orders at its sole discretion.

2. Products and Services

We strive to ensure that all product descriptions, photographs, pricing, and availability information are accurate.

However, we do not guarantee that:

  • Product descriptions are free from errors.
  • Product colors displayed on your device will exactly match the actual product.
  • Products will always be available for purchase.

We reserve the right to modify, discontinue, or limit any product at any time without prior notice.

3. Pricing and Payment

All prices displayed on our website are in U.S. Dollars (USD) unless otherwise stated.

We reserve the right to:

  • Change prices without notice
  • Correct pricing errors
  • Refuse or cancel orders affected by pricing inaccuracies

By placing an order, you authorize Luluvelia to charge your selected payment method for the total purchase amount.

Orders suspected of fraud, abuse, or unauthorized activity may be canceled without notice.

4. Order Acceptance

Receipt of an order confirmation email does not constitute acceptance of your order.

We reserve the right to refuse or cancel any order for reasons including but not limited to:

  • Product unavailability
  • Payment verification issues
  • Pricing errors
  • Suspected fraudulent activity
  • Violation of these Terms

If payment has already been collected, any approved cancellation will be refunded to the original payment method.

5. Shipping

Shipping fees and shipping options are displayed during checkout.

While we strive to process orders promptly, shipping schedules may vary due to carrier operations, weather conditions, customs procedures, and other circumstances beyond our control.

Additional information can be found in our Shipping Policy.

6. Returns and Refunds

Returns, refunds, and cancellations are governed by our Refund & Return Policy.

By placing an order, you acknowledge and agree to the terms outlined in our Refund & Return Policy.

We reserve the right to reject returns that fail to comply with our return requirements.

7. Intellectual Property

All content available on this website, including but not limited to:

  • Logos
  • Trademarks
  • Product images
  • Graphics
  • Videos
  • Product descriptions
  • Website design
  • Text and content

is the property of Luluvelia or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, published, or used without prior written permission.

8. User Conduct

You agree not to:

  • Violate any applicable laws or regulations
  • Upload malicious software, viruses, or harmful code
  • Attempt unauthorized access to website systems
  • Interfere with website functionality
  • Use automated tools to scrape website content
  • Engage in fraudulent or deceptive activities

Violation of these Terms may result in immediate termination of access to our website.

9. User Content

Any reviews, comments, feedback, suggestions, or other content submitted to Luluvelia may be used by us without restriction or compensation.

By submitting content, you grant Luluvelia a worldwide, royalty-free, perpetual license to use, reproduce, modify, publish, and display such content.

10. Disclaimer of Warranties

This website and all products and services are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, Luluvelia disclaims all warranties, express or implied, including:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Uninterrupted website operation

11. Limitation of Liability

To the maximum extent permitted by law, Luluvelia shall not be liable for any:

  • Indirect damages
  • Incidental damages
  • Special damages
  • Consequential damages
  • Loss of profits
  • Loss of data

arising from the use of our website, products, or services.

Our total liability shall not exceed the amount paid for the order giving rise to the claim.

12. Third-Party Links

Our website may contain links to third-party websites.

Luluvelia is not responsible for:

  • Third-party content
  • Privacy practices
  • Products or services offered by third parties

Accessing third-party websites is at your own risk.

13. Privacy

Your use of our website is also governed by our Privacy Policy.

By using our website, you consent to the collection and use of information as described in our Privacy Policy.

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the United States.

Any disputes arising from these Terms or the use of our website shall be resolved through the appropriate courts with jurisdiction over the matter.

15. Changes to These Terms

We reserve the right to modify or update these Terms at any time.

Changes become effective immediately upon posting on our website.

Your continued use of the website following any changes constitutes acceptance of the revised Terms.

If you have any questions regarding these Terms of Service, please contact us at service@luluvelia.com. We will be happy to assist you. 💖